Android Hawaii

Updates

Posted on Jan 27, 2020

NEW Updated Data Recovery Services.

Posted on Jan 21, 2020

Change is coming! Hey everyone this is MJ from Android Hawaii. I just wanted to post an update here to let you know that I appreciate your patronage and supporting my small business I have heard your feedback and I've listened to what it is that you guys like and dislike and we're going to be upg...

Posted on Jan 20, 2020

HPD officers come to Android Hawaii for repairs now and then. Our Prayers for the families and friends of the two officers that were killed in the line of duty."May the Valkyries welcome you and lead you through Odin's great battlefield. May they sing your name with love and fury, so that we migh...

Sign our Petition Online Show of Support

Jan 16, 2020 – Jan 22, 2020

Please visit hawaii.repair.org and let Hawaii Legislators know that you support our right to repair

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Posted on Jan 15, 2020

24 Hour drop off and Pick up is easy you can call us and we will meet you curbside or you can fill out a check in slip at the security desk.

Posted on Jan 14, 2020

Samsung Galaxy S20 has been leaked online by Max at XDA and this new phone has some impressive specs:
The display resolution comes in at 3,200 x 1,440 pixels. This is because of the taller 20:9 aspect ratio.
The in-display fingerprint sensor is ultrasonic, not optical.
The display will refresh at...

Posted on Jan 11, 2020

Check us out on YouTube for news, tips, and the podcast with MJ. We love our customers and we want to provide you with the best service and repair experience possible. Please consider subscribing. Mahalo

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Posted on Jan 9, 2020

Please show your support by signing our petition. Apple is trying to take our jobs by making repairing phones illegal. Please go to the following link and write your letter for us.The website will link you to the right person here in Hawaii.

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Posted on Jan 8, 2020

The inside of the first Google Pixel. If your device is getting older we recommend that you do a backup of all of your data as a safety precaution one of the things that I've seen a lot of lately is spontaneous bricks in other words the phone just fails. So why?? Well, smartphones heat up and co...

Testimonials

a week ago

Came here to unlock a phone,it turned out the phone I brought in was going to have issues operating on my carrier. They took my phone in trade and gave me a phone that was ready to go. Was in and out in 30 mins. Give these guys your business, totally legit A+

- John B

2 months ago

Android Hawaii's "MJ" sprung into action the moment I explained the esoteric problem that nobody else could overcome (short of replacing the screen on my derelict and quickly fading Galaxy 5). With his equipment and skills I was able to move precious data from the G-5 to my new Samsung Note 10+ seamlessly. His customer skills are equal or better than his technical skills and the fee was very reasonable so my experience was 5+ stars. I strongly recommend this service provider.

- Brett S

2 weeks ago

Same day FRP removal ... in a matter of 45 mins ..DONE! Great first experience Excellent service ! Definitely making him my "go to guy "

- STILES F

Hawaii's Full Service Repair Shop

REPAIRS

We provide repairs for smartphones, tablets, computers, and other tech gadgets. Hardware and Software Repairs, Troubleshooting, Unlocking Services, Data Recovery for Water, Fire, and Physical Damage, Screen & LCD Replacement, Buttons, Small Components, & Forensic Level Inspections that provide in depth analysis of what is wrong with your device. We are not the fastest repair but we are the best one for your tech. If you are looking additional information on repairs you can visit our other website here

LOCATION

We are located at Century Center at 1750 Kalakaua Ave. We are directly across the street from the Hawaii Convention Center. We do not validate parking. We do have a 15 minute grace period and you can call us to have a tech meet you curbside for drop/pick up or you can use the 24 hour secure drop/pick up at the lobby desk. The repair center itself is not open to the public for safety and security reasons.

OUR STORY

Android Hawaii has been around since 2010 when MJ Nale started offering services to fix smartphones at a local coffee shop in Pearl City. In 2013 the shop was relocated to Century Center in Honolulu. In 2015 MJ Founded Phonlab Smartphone Tech, an online school for people interested in getting certified as a Smartphone Technician. MJ is widely considered one of the best technicians in the world and is called on often by the news, and other techs for advice, tips, and opinions. He is also a former Radio host with KWAI 1080, Hawaii delivering "The Tech Report " and is a regular on several podcasts online. If you are interested in speaking with MJ Nale you can call the main number or you can connect with him on LinkedIn here

WARRANTY

Android Hawaii offers a limited 1 year warranty on all parts and labor associated with your repair and is not transferable. The limited warranty is made exclusively for the benefit of the original customer of the repair, and does not include unlocking services. This limited 1 year warranty covers manufacturer-related part defects on parts installed by Android Hawaii or franchised locations as well as the workmanship associated with the repair only, and does not cover supplemental damage. Supplemental damage can be defined as any damage unrelated to the preceding repair, including, but not limited to physical damage or liquid damage to the device. Manufacturer-related defect symptoms may include one or more of the following: a spontaneous or abrupt decline in overall device functionality, touchscreen sensitivity, or LCD performance. Exclusions to this warranty include, but are not limited to, physical and/or liquid damage, game system reflows, batteries, accessories and soldered components. Liquid damage and subsequent physical damage which occurs after a completed repair will void this warranty. Additionally, this warranty is automatically voided in the event of a manufacturer software enhancement that adversely affects the functionality of the phone. If you are disputing a repair and you are receiving a refund that refund does not include the labor charge associated with your repair or any subcontracted labor provided to Android Hawaii. Android Hawaii and franchised location reserves the right to resolve any and all disputes concerning this acknowledgment of 1 year limited warranty coverage. This warranty does not cover software support or unlocking services.

Drop off / Pick up Policy

Please call our shop before you check in a device at the front desk, and make sure you bring your ID when you pick up.

If you are leaving a device, smartphone, PC, tablet, mac or other gadget otherwise not listed in our repair center for repair or otherwise, you will be called when it is ready for pickup. You have 30 days to pick up please bring your ID. If you are going to need more then 30 days please call us and let us know if you do not pick up your device after 30 days you may lose it by not getting back to us, just call

we are flexible.

Service

When you bring your phone in for repair there may be changes during the process. That means additional repairs or parts are needed Android Hawaii has the right to refuse service to anyone at anytime without cause.

Emergency Services after hours

If you require emergency service

please send us a text and then call. After hours is between 10:00 PM and 6:00 AM an 85$ charged will be billed for this service. Water damage from the ocean can start corroding your device quickly after exposure, call us after hours at 808-724-0721 or go to the lobby desk and ask for Android Hawaii

Our technicians are all trained and certified through Phonlab.