Android Hawaii offers full service repairs for any type of problem that includes hardware repairs like screen replacements, buttons, charging ports, to name a few, and we are the only shop to provide software support and troubleshooting with no data loss in some cases. We also provide unlocking services, and data recovery for any type of situation. We are referred to often by other shops to their customers when they do not offer a certain repair.
Android Hawaii has been around since 2010 when MJ Nale started offering services to fix smartphones at a local coffee shop in Pearl City. In 2013 the shop was relocated to Century Center in Honolulu. In 2015 MJ Founded Phonlab Smartphone Tech, an online school for people interested in getting certified as a Smartphone Technician. MJ also is a former Radio host with KWAI 1080 in Hawaii delivering "The Tech Report. " I appreciate that you chose Android Hawaii to do your repair"
Android Hawaii offers a limited 1 year warranty on all parts and labor associated with your repair and is not transferable. The limited warranty is made exclusively for the benefit of the original customer of the repair, and does not include unlocking services. This limited 1 year warranty covers manufacturer-related part defects on parts installed by Android Hawaii or franchised locations as well as the workmanship associated with the repair only, and does not cover supplemental damage. Supplemental damage can be defined as any damage unrelated to the preceding repair, including, but not limited to physical damage or liquid damage to the device. Manufacturer-related defect symptoms may include one or more of the following: a spontaneous or abrupt decline in overall device functionality, touchscreen sensitivity, or LCD performance. Exclusions to this warranty include, but are not limited to, physical and/or liquid damage, game system reflows, batteries, accessories and soldered components. Liquid damage and subsequent physical damage which occurs after a completed repair will void this warranty. Additionally, this warranty is automatically voided in the event of a manufacturer software enhancement that adversely affects the functionality of the phone. Android Hawaii and franchised location reserves the right to resolve any and all disputes concerning this acknowledgment of 1 year limited warranty coverage. This warranty does not cover software support or unlocking services
Drop off / Pick up Policy
Please call our shop before you check in a device at the front desk, and make sure you bring your ID when you pick up.
If you are leaving a device, smartphone, PC, tablet, mac or other gadget otherwise not listed in our repair center for repair or otherwise, you will be called when it is ready for pickup. You have 30 days to pick up please bring your ID. If you are going to need more then 30 days please call us and let us know if you do not pick up your device after 30 days you may lose it by not getting back to us, just call we are flexible